NEO Technologies
Full-scale Microsoft Dynamics 365 and Copilot-enabled platform for housing-sector digital solutions across project costing, tenant services, and compliance.
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Teladoc Case Study Case Study
Transforming Virtual Healthcare for a Global Tele-Clinic Leader
About Teladoc ?
Teladoc is one of the world’s leading telemedicine providers, delivering millions of virtual consultations across 175+ countries. The organization serves a wide spectrum of needs, from general medical advice and chronic condition management to mental health and dermatology, through its digital-first model.With a rapidly growing global patient base and a diverse network of healthcare professionals, Teladoc faced the dual challenge of ensuring consistent patient experience at scale while maintaining strict compliance with international healthcare standards.
Industries
Healthcare
Technology Stack
Dynamics 365
Azure
Power BI
Power Apps
Azure Data LakeKey Highlights
Our partnership with Teladoc stands out for its scale and impact. By unifying systems, automating workflows, and building mobile-first capabilities, we enabled Teladoc to deliver healthcare experiences that are more connected, compliant, and patient-friendly.
One Portal. Complete Access.
One portal gave patients streamlined access to appointments, records, and case histories, while clinicians worked from purpose-built dashboards and mobile apps. The result: 25% higher self-service adoption and a 20% reduction in consultation time, backed by real-time operational and engagement insights through Power BI.
What We Build
A glimpse at the dashboards, portals, and workflows we built for this engagement.
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